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Let’s talk about data-driven storytelling, the buzzword that’s become a must-have in every communicator’s toolkit. It’s never been easier to collect data, slice it, dice it, and serve it up with a personalised narrative garnish. But here’s the kicker: just because you have data doesn’t mean you have a story.

During a particularly intense period of business change, my director started calling me the “Head of Mood” — and honestly, I loved it. It...

We all have experiences of "common sense" of "group think" of "tribal (in the broadest sense) culture". There are things that are just right, and to be part of a group or a movement you need to have that general idea. That is “Social Currency”.

Creating an inclusive, high functioning team that respects and addresses members neurodiversity and gets the job done isn’t difficult – it does require some fore thought to get some clear strategies in place.

You don’t have to like change. Change is inevitable, inexorable, and intrusive. Change can push you out of your current place of comfort...

This comes with a trigger warning. Because it’s good to think about triggers. Triggers help people act, and whether that’s to change...

Before you get offended I’ve ended up going down a bit a  #Herzberg  Hygiene/Motivator rabbit hole… A good example is Amazon - they are a...

I was working for a housing association and I got a call on a Sunday afternoon to say that one of our tenants had been killed in their home.

I understood that transformation doesn’t sit in a bubble. Any new change will always be influenced by what happened before, whether the last

We’re critical in shaping public perception and managing crises, and it’s part of the job to be overlooked. No comms or PR pro wants to be t

Is it too much to ask for a little ownership in decisions? Is it too much to ask for a company to say "If we have to pay this extra tax, we

Sometimes spin is everything. My (late) great-uncle Pat always told people "I beat Geoff Capes".